Storage FAQ

1. What size are the storage units?

We have a size to fit just about any need, from just a few items to a household of items. The sizes are 5x5, 5x6, 5x10, 5x15, 10x10, 10x15, 10x18, 10x20, & 10x30.  You must call for available sizes.

2. Will I need to sign a long term lease?

No, we rent on a month to month basis unless the customer prefers a longer term. The rent will be prorated from the date you move in.

 

3. Can I pay for my unit over the phone?

Yes, you will need to visit the office to lease your unit and make the initial payment.  After that, you may pay online or you may call to make payments by credit card or we can set up your account to automatically charge your ACH checking account or credit card each month.

 

4. Can I pay with a credit card?

Yes, and of course we accept cash, personal checks, cashiers checks & money orders.

5. What hours do I have access to my unit?

The storage facility is controlled by an electronic gate operating system. Each customer has their own personal gate code that allows them to access their unit 24 hours a day 7 days a week.

6. Do you provide a lock?

No, you provide your own lock so that you are the only one with access to your unit.  You may purchase a heavy duty padlock at our storage office.

7. Are my contents insured?

No, our policy does not cover your stored contents. If you have a homeowners or renters policy you may be covered, but contact your carrier to be sure. Not all carriers cover contents stored off premises.

8. Is there anything that I cannot store

Yes, hazardous materials. Anything that would be combustible or explosive in nature such as a can of gasoline or cans of paint, dynamite, etc.  Refer to our Storage Policies.

9. Does the facility have lights?

Yes, the entire facility is light from dawn to dusk. Lights are provided to enhance security as well as provide light for those who cannot come to the facility during daylight hours.

10. Are the units insulated?

Yes, the ceiling is insulated to prevent condensation from forming on the ceiling and dripping on the contents stored below.

11. Is there a vapor barrier under the floor?

Yes, prior to the concrete floor being poured a heavy plastic material was placed between the earth and the concrete creating a barrier to help prevent moisture from forming on the surface of the floor.

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